KB #1012: A user may not have a valid Microsoft Office 365 license with a SharePoint plan enabled
Modified on: Thu, 16 Feb 2023 14:28Challenge
When performing SharePoint backup, some users may be marked with the following warning:
SharePoint: XX finished with warning: Failed to resolve personal site owner. A user may not have a valid Microsoft Office 365 license with a SharePoint plan enabled
Solution
Assign a Microsoft 365 plan that has SharePoint. You can view the different plans needed here.
Cause
This is due to the user, not having a Microsoft 365 License with the correct plan enabled.