Error: Failed to perform authentication with the secondary password: the token is invalid
Challenge
Error: Failed to perform authentication with the secondary password: the token is invalid
Solution
Go to https://vac.revirt.global
If reseller: go to discovery for the tenant
If company: go to Managed computers
Click backup agents in the top
Reassign the existing backup policy by selecting the Agent, and click Assign.
Select the backup policy that were already assigned.
Click Assign, wait for it to be applied, then retry the backup job.
Go back to the agent/physical machine, and try running the job once the policy has been applied successfully.